Privacy policy

Updated April 17, 2024.

What Data Do We Collect?

From you

  • Account Data: We collect certain information when you open an account such as your name, email address, password, payment information and transaction information.
  • User Content and Files: When you use our Services, we collect Personal Data included as part of the information you provide such as code, inputs, text, documents, images, or feedback.
  • Demographic information: In some cases, you provide us with ethnicity, gender, or similar demographic details.
  • Feedback Data: This consists of information you submit through surveys, reviews, or interactive features.
  • Payment Information: For paid subscriptions, we collect details like name, billing address, and payment specifics.
  • Profile Information: We may collect information to create a user profile, which may include a photo, additional email addresses, job title, or biography.
  • Sales and Marketing Data: This includes information provided for promotional communications, such as name, email address, and company name.
  • Support Data: When you seek customer support, we collect details like code, text, or multimedia files.

Automatically

  • Buttons, Tools, and Content from Other Companies: Our Services may contain links or buttons that lead to third-party services like Calendly or Stripe. Use of these features may result in data collection. Engaging with these buttons, tools, or content may automatically send certain browser information to these companies. Please review the privacy statements of these companies for more information.
  • Essential Cookies and Similar Tracking Technologies: We use cookies and similar technologies to provide essential functionality like storing settings and recognizing you while using our Services.
  • Non-essential Cookies: Depending on your jurisdiction, we may use online analytics products that use cookies to help us analyze how de-identified users use our Services and to enhance your experience when you use the Services. We may also employ third-party Cookies to gather data for interest-based advertising. In some jurisdictions, we only use non-essential cookies after obtaining your consent.
  • Email Marketing Interactions: Our emails may have web beacons that offer information on your device type, email client, email reception, opens, and link clicks.
  • Geolocation Information: Depending on the Service's functionality, we collect regional geolocation data
  • Service Usage Information: We collect data about your interactions with the Services, such as IP address, device information, session details, date and time of requests, device type and ID, operating system and application version, information related to your contributions to repositories, and performance of specific features or Services.
  • Website Usage Data: We automatically log data about your Website interactions, including the referring site, date and time of visit, pages viewed, and links clicked.

From Third Parties

  • Information from Other Users of the Services: Other users may share information about you when they submit requests and feedback. We may also receive information about you if you are identified as a representative or administrator on your company's account.
  • Publicly Available Sources: We may acquire information about you from publicly available sources like public company websites.
  • Vendors, Partners, and Affiliates: We may receive information about you from third parties, like vendors, resellers, partners, or affiliates for the purposes outlined in this statement.

Processing Purposes: How We Use Your Personal Data

The Personal Data we process depends on your interaction and access methods with our Services. This section details all the potential ways Bumblebee may process your Personal Data:

  • Business Operations: We use Personal Data for activities like billing, accounting, and compensation. This includes creating aggregated statistical data for internal reporting, financial reporting, revenue planning, capacity planning, and forecast modeling (including product strategy).
  • Communication: We use Personal Data to inform you about new Services, features, offers, promotions, and other pertinent information. This also includes sending confirmations, invoices, technical notices, updates, security alerts, and administrative messages.
  • Inference: We generate new information from other data we collect to derive likely preferences or other characteristics. For instance, we infer your general geographic location based on your IP address.
  • Personalization: We use Personal Data to customize the Service to your preferences, to evaluate the effectiveness of enterprise business ads and promotional communications, and to ensure a seamless and consistent user experience.
  • Safety and Security: To promote safety, integrity, and security across our Services, we process Personal Data, using both automated and, at times, manual techniques for abuse detection, prevention, and violations of terms of service.
  • Troubleshooting: We use Personal Data to identify and resolve technical issues.
  • Ongoing Service Performance: Personal Data helps us keep the Services up to date and performant, and meet user productivity, reliability, efficacy, quality, privacy, accessibility and security needs.
  • Complying with and resolving legal obligations: including responding to Data Subject Requests for Personal Data processed by Bumblebee as Controller (for example website data), tax requirements, agreements and disputes.
  • Delivering Services: We use Personal Data to deliver our Service. This includes providing technical support, professional planning, advice, guidance, data migration, deployment, and solution/software development services.
  • Improving Services: Enhancing delivery, efficacy, quality, and security of Service and the underlying product(s) based on issues identified while providing Service, including fixing software defects, and otherwise keeping the Service up to date and performant.

Sharing of Personal Data

We may share Personal Data with the following recipients:

  • Abuse and Fraud Prevention Entities: We may disclose Personal Data based on a good faith belief it is needed to prevent fraud, abuse, or attacks on our Services, or to protect the safety of Bumblebee and our customers and partners.
  • Affiliates, Contractors, Suppliers and Partners: Personal Data may be shared with Bumblebee affiliates, to facilitate customer service, marketing and advertising, order fulfillment, billing, technical support, and legal and compliance obligations. Our affiliates may only use the Personal Data in a manner consistent with this Privacy Statement.
  • Competent Authorities: We may disclose Personal Data to authorized law enforcement, regulators, courts, or other public authorities in response to lawful requests or to protect our rights and safety.
  • Subprocessors and Service Providers: We may use vendors to provide services on our behalf, including hosting, marketing, advertising, social, analytics, support ticketing, credit card processing, or security services. They are bound by contractual obligations to ensure the security, privacy, and confidentiality of your information.

Lawful Bases for Processing Personal Data

Bumblebee processes Personal Data in compliance with the GDPR, ensuring a lawful basis for each processing activity. The basis varies depending on the data type and the context, including how you access the services. Our processing activities typically fall under these lawful bases:

  • Contractual Necessity: Processing is required to fulfill our contractual duties to you, in accordance with the Bumblebee Terms of Service.
  • Legal Obligation: We process data when it's necessary to comply with applicable laws or to protect the rights, safety, and property of Bumblebee, our affiliates, users, or third parties.
  • Legitimate Interests: We process data for purposes that are in our legitimate interests, such as securing our Services, communicating with you, and improving our Services. This is done only when these interests are not overridden by your data protection rights or your fundamental rights and freedoms.
  • Consent: We process data when you have explicitly consented to such processing. When we rely on consent as the legal basis, you have the right to withdraw your consent for data processing at any time. The procedures for withdrawal are detailed in this Statement and available on our website.

Your Privacy Rights

Depending on your residence location, you may have specific legal rights regarding your Personal Data:

  • The right to access the data collected about you
  • The right to request detailed information about the specific types of Personal Data we've collected over the past 12 months, including data disclosed for business purposes
  • The right to rectify or update inaccurate or incomplete Personal Data under certain circumstances
  • The right to erase or limit the processing of your Personal Data under specific conditions
  • The right to object to the processing of your Personal Data, as allowed by applicable law
  • The right to withdraw consent, where processing is based on your consent
  • The right to receive your collected Personal Data in a structured, commonly used, and machine-readable format to facilitate its transfer to another company, where technically feasible

To exercise these rights, please send an email to hello[at]bumblebee[dot]fi and follow the instructions provided. To verify your identity for security, we may request extra information before addressing your data-related request. Depending on your region, you have the right to complain to your local Data Protection Authority. European users can find authority contacts on the European Data Protection Board website, and UK users on the Information Commissioner’s Office website.

We aim to promptly respond to requests in compliance with legal requirements. Please note that we may retain certain data as necessary for legal obligations or for establishing, exercising, or defending legal claims.

International Data Transfers

Bumblebee stores and processes Personal Data in a variety of locations, including your local region, the European Union, the United States, and other countries where Bumblebee, its affiliates or subprocessors have operations. We transfer Personal Data from the European Union, the United Kingdom, and Switzerland to countries that the European Commission has not recognized as having an adequate level of data protection. When we engage in such transfers, we generally rely on the standard contractual clauses published by the European Commission under Commission Implementing Decision 2021/914, to help protect your rights and enable these protections to travel with your data. To learn more about the European Commission’s decisions on the adequacy of the protection of personal data in the countries where Bumblebee processes personal data, see this article on the European Commission website.

Security and Retention

Bumblebee uses appropriate administrative, technical, and physical security controls to protect your Personal Data. We’ll retain your Personal Data as long as your account is active and as needed to fulfill contractual obligations, comply with legal requirements, resolve disputes, and enforce agreements. The retention duration depends on the purpose of data collection and any legal obligations.

Cookies and Tracking Technologies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.

Contact Us

Contact us by emailing hello@bumblebee.fi. Our address is:

Tuulikalliontie 77, 37370 Vesilahti Finland.

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